Peritus is an AI platform that discovers and publishes expert knowledge for enterprise end-users, technical support and engineering organizations

Use Cases

Peritus services expose high-quality, actionable product and technical information

Technical Support

Transform front-line support into experts.


Reduce escalation engineer burden so they can innovate.

Professional Services

Turn a profit on every project by automating best practices.


Empower end-users with actionable high-quality recommendations

Contact us to learn more.

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About was founded by Robin Purohit, infrastructure and software industry veteran, and Santhosh Srinivasan, a technology leader in the big data space. We are a proven team of infrastructure, big data, and AI experts passionate about making autonomous infrastructure in the enterprise a reality. is delivered as a pay-as-you-go service seamlessly integrated with existing tools to avoid problems and augment experts when things go wrong.

The exponential growth in complexity and innovation in hardware, software, and cloud infrastructure is outpacing human cognitive capacity and the availability of expert knowledge. The new digital enterprise means traditional approaches of creating tickets, escalations, or waiting for just the right expert to arrive is no longer acceptable. We imagine a world beyond tickets with automated pro-active customer service and where infrastructure is continuously learning how to self-correct. patent-pending technology is a human-in-the-loop machine learning system used on massive graphs containing billions of nodes and trillions of edges to recognize and understand concepts and behaviors in infrastructure related entities. We call this the InfraNet(TM), built using the collective knowledge of subject matter experts as well as public and private knowledge of the systems using “Active Learning” and “Weak Supervision” techniques. The massive scale is achieved by inferring relationships using Neural Tensor Network and other proprietary algorithms along with providing sophisticated tools for capturing implicit and explicit feedback.

The company is venture funded by The Hive and BGV and headquartered in Palo Alto, CA, and Bengaluru, India.

Our Team

Robin Purohit


Santhosh Srinivasan

VP of Engineering/Co-Founder

Scott Rose

VP of Product